Category: Blog Posts

Why You Should Consider a Cloud Contact Center

Posted by on August 01st, 2019 in Blog Posts, Cloud Computing

We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers are expecting more from brands when it comes to customer support, convenience, and problem resolution. A recent customer engagement survey shows that 96% of people report […]

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What’s Elevating IoT and How Does That Apply to Your Business?

Posted by on July 09th, 2019 in Blog Posts, IoT, Mobility

The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many exciting and significant ways. In doing so, companies−large and are small− will become digital businesses with new business models that are more efficient and revenue-ripe. […]

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Building a Plan for Identity Management

Posted by on June 06th, 2019 in Blog Posts, Identity and Access Management (IAM)

Identity and access management (IAM) should be at the heart of any organization’s cybersecurity strategy. It’s an essential component in supporting the delivery and security of digital services and assets, including access to data, applications, and other enterprise resources, such as servers, network appliances, and database systems. Getting IAM right reduces an organization’s risk of […]

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"We absolutely LOVE working with CSG and feel we can trust her explicitly in all matters telecommunications. She is always there for us when we need any sort of guidance or support – whether it be vendor choices, carrier/circuit issues, communications and network infrastructure. That means a lot to Catalina Express – honesty, integrity, and respect are essential in any relationship, working or otherwise."
- Jill Montgomery, Catalina Express
"What I appreciate about Carrier Solutions is the holistic approach of understanding our entire phone needs, then matching the best carrier for those needs, and then helping us execute and integrate the system into our offices! Liane was extremely patient, over communicated every step of the way, and helped us with several issues that we could not have anticipated. All of this was done in the most professional manner. It is hard to find business partners that a small businesses can rely upon, and Carrier Solutions exceeded our expectations."
- Kelly Marks, Zeppos Rautiola
Over the years, Carrier Solutions has been our trusted resource for all our data/telecom needs. Their depth of expertise and excellent customer service has made us a client for life.
- Ken Hodges, Western National Group
"Very pleased with the relationship CO-OP has with Carrier Solutions and Linda Gattis. Linda and the Carrier Solutions team have gone above and beyond with every project we have had, in making sure our needs are addressed. Would recognize them as a top channel partner and a leader in the industry."
- Ron Norys, Director of Networking CO-OP Financial Services
"CSG helped us search, analyze and negotiate favorable telecom agreements and successfully implement a new Enterprise WAN infrastructure utilizing the SD-WAN technology. They are very competent and knowledgeable, always willing to work with the provider we’ve selected on our behalf to benefit us."
- Romy Coronel, SCE
"Carrier Solutions Group helped our organization to negotiate favorable telecom agreements and to implement a new WAN infrastructure utilizing MPLS technology. Their ongoing support of our voice and data service has helped us to streamline our communications and reduce our overall expense."