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Top 5 Reasons to Consider Cloud-hosted PBX

Posted by on March 07th, 2019 in Cloud Solutions, Hosted PBX

As business environments change, so does the way we communicate. Telephone service is becoming much more than simply a desk phone and a dial tone. Employees are demanding extensive features such as the ability to transition seamlessly between desk phone and their mobile phone. They also want features like visual voicemail, a virtual receptionist, call […]

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Benefits of Unified Communications for the SMB

Posted by on February 06th, 2019 in Cloud Solutions, UC-as-a-Service

Small and mid-sized businesses (SMBs) experience some unique organizational challenges that position them to be prime candidates for the benefits of a solid Unified Communications & Collaboration (UC&C) solution. Smaller companies tend to have more flexible, less defined employee roles than their larger, enterprise counterparts. In such, employees often wear many hats and are required […]

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Top 3 Ways Mobile Technologies and Unified Communications are Changing the Business Landscape

Posted by on January 10th, 2019 in Cloud Solutions, UC-as-a-Service

Today, in an era when people are striving to make the most out of every minute of their time, part of that equation is optimizing how time is spent at work. Digital and mobile technologies are powering this effort and enabling a more dynamic and flexible workforce. Let’s look at the top three ways mobile […]

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The Future of Collaboration

Posted by on December 13th, 2018 in Cloud Solutions, Video Conferencing

To support employees demands for a more flexible work environment, UC platforms are also evolving to be more user-friendly and mobile-native. Today’s modern workforce also demands support for BYOD, as well as corporate devices.

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3 Ways to Improve the Customer Journey

Posted by on November 15th, 2018 in Cloud Solutions

The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all channels. That includes their initial interaction with the company, the purchase, service, and finally their ‘sharing’ about those experiences.  As devices and shopping channels have […]

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"We absolutely LOVE working with CSG and feel we can trust her explicitly in all matters telecommunications. She is always there for us when we need any sort of guidance or support – whether it be vendor choices, carrier/circuit issues, communications and network infrastructure. That means a lot to Catalina Express – honesty, integrity, and respect are essential in any relationship, working or otherwise."
- Jill Montgomery, Catalina Express
"What I appreciate about Carrier Solutions is the holistic approach of understanding our entire phone needs, then matching the best carrier for those needs, and then helping us execute and integrate the system into our offices! Liane was extremely patient, over communicated every step of the way, and helped us with several issues that we could not have anticipated. All of this was done in the most professional manner. It is hard to find business partners that a small businesses can rely upon, and Carrier Solutions exceeded our expectations."
- Kelly Marks, Zeppos Rautiola
Over the years, Carrier Solutions has been our trusted resource for all our data/telecom needs. Their depth of expertise and excellent customer service has made us a client for life.
- Ken Hodges, Western National Group
"Very pleased with the relationship CO-OP has with Carrier Solutions and Linda Gattis. Linda and the Carrier Solutions team have gone above and beyond with every project we have had, in making sure our needs are addressed. Would recognize them as a top channel partner and a leader in the industry."
- Ron Norys, Director of Networking CO-OP Financial Services
"CSG helped us search, analyze and negotiate favorable telecom agreements and successfully implement a new Enterprise WAN infrastructure utilizing the SD-WAN technology. They are very competent and knowledgeable, always willing to work with the provider we’ve selected on our behalf to benefit us."
- Romy Coronel, SCE
"Carrier Solutions Group helped our organization to negotiate favorable telecom agreements and to implement a new WAN infrastructure utilizing MPLS technology. Their ongoing support of our voice and data service has helped us to streamline our communications and reduce our overall expense."