Today, in an era when people are striving to make the most out of every minute of their time, part of that equation is optimizing how time is spent at work. Digital and mobile technologies are powering this effort and enabling a more dynamic and flexible workforce. Let’s look at the top three ways mobile […]
To support employees demands for a more flexible work environment, UC platforms are also evolving to be more user-friendly and mobile-native. Today’s modern workforce also demands support for BYOD, as well as corporate devices.
The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all channels. That includes their initial interaction with the company, the purchase, service, and finally their ‘sharing’ about those experiences. As devices and shopping channels have […]
All providers aren’t created equal. In most cases, you’ll drive yourself mad trying to compare all of the features across various providers. That said, there are general questions that you should ask yourself (and your UC vendor candidates) before signing on the dotted line.
What started as a voice-only way around expensive long distance calling using new (at the time) voice over IP technologies has morphed into a feature-rich multimedia online collaboration experience powering essential operations for small and large businesses alike.