Think about it – if your company lost some or all of its data due to disaster, could you continue ‘normal’ business operations? If your inventory information, manufacturing processes, or contractual data even partially disappeared would you still be able to bill customers, pay your vendors, or continue product development? If that information resides in […]
Data center sprawl can happen easier than you think. Without realizing it, you may be paying for more data center space and facilities than necessary to run your company’s mission-critical applications, storage, and backup systems. That’s because over the years your company has probably acquired numerous point solutions from multiple vendors, each with its licensing […]
Today’s top IT leaders know that their organization is only as successful and efficient as their least agile IT component. For many businesses today, that’s their enterprise network. That’s because the network is being asked to do more and more, and perform in ways it wasn’t designed to do. For example, cloud computing is no […]
We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers are expecting more from brands when it comes to customer support, convenience, and problem resolution. A recent customer engagement survey shows that 96% of people report […]
The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many exciting and significant ways. In doing so, companies−large and are small− will become digital businesses with new business models that are more efficient and revenue-ripe. […]
