To support employees demands for a more flexible work environment, UC platforms are also evolving to be more user-friendly and mobile-native. Today’s modern workforce also demands support for BYOD, as well as corporate devices.
The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all channels. That includes their initial interaction with the company, the purchase, service, and finally their ‘sharing’ about those experiences. As devices and shopping channels have […]
What started as a voice-only way around expensive long distance calling using new (at the time) voice over IP technologies has morphed into a feature-rich multimedia online collaboration experience powering essential operations for small and large businesses alike.
Selecting the right hosted PBX vendor can be a challenging process, as the number of vendors and service options continues to grow. As you begin to evaluate your own company’s communication needs, it’s imperative to carefully qualify prospective providers to find the best fit.
For protection against damaging data breaches and professional cyber criminals, enterprises are looking for new and improved ways to secure enterprise data and boost network security defenses.