Author: Linda Gattis

Why Consider Data Center Consolidation?

Posted by on October 03rd, 2019 in Blog Posts, Data Center

Data center sprawl can happen easier than you think. Without realizing it, you may be paying for more data center space and facilities than necessary to run your company’s mission-critical applications, storage, and backup systems. That’s because over the years your company has probably acquired numerous point solutions from multiple vendors, each with its licensing […]

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Why You Should Consider a Cloud Contact Center

Posted by on August 01st, 2019 in Blog Posts, Cloud Computing

We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers are expecting more from brands when it comes to customer support, convenience, and problem resolution. A recent customer engagement survey shows that 96% of people report […]

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The Future of Collaboration

Posted by on December 13th, 2018 in Cloud Solutions, Video Conferencing

To support employees demands for a more flexible work environment, UC platforms are also evolving to be more user-friendly and mobile-native. Today’s modern workforce also demands support for BYOD, as well as corporate devices.

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3 Ways to Improve the Customer Journey

Posted by on November 15th, 2018 in Cloud Solutions

The customer journey is the holy grail for businesses and marketers today. It’s essentially a map that tells the story of the customer’s combined interactions with the brand across all channels. That includes their initial interaction with the company, the purchase, service, and finally their ‘sharing’ about those experiences.  As devices and shopping channels have […]

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The Evolution of Video Conferencing

Posted by on September 20th, 2018 in Cloud Solutions, Video Conferencing

What started as a voice-only way around expensive long distance calling using new (at the time) voice over IP technologies has morphed into a feature-rich multimedia online collaboration experience powering essential operations for small and large businesses alike.

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"We absolutely LOVE working with CSG and feel we can trust her explicitly in all matters telecommunications. She is always there for us when we need any sort of guidance or support – whether it be vendor choices, carrier/circuit issues, communications and network infrastructure. That means a lot to Catalina Express – honesty, integrity, and respect are essential in any relationship, working or otherwise."
- Jill Montgomery, Catalina Express
"What I appreciate about Carrier Solutions is the holistic approach of understanding our entire phone needs, then matching the best carrier for those needs, and then helping us execute and integrate the system into our offices! Liane was extremely patient, over communicated every step of the way, and helped us with several issues that we could not have anticipated. All of this was done in the most professional manner. It is hard to find business partners that a small businesses can rely upon, and Carrier Solutions exceeded our expectations."
- Kelly Marks, Zeppos Rautiola
Over the years, Carrier Solutions has been our trusted resource for all our data/telecom needs. Their depth of expertise and excellent customer service has made us a client for life.
- Ken Hodges, Western National Group
"Very pleased with the relationship CO-OP has with Carrier Solutions and Linda Gattis. Linda and the Carrier Solutions team have gone above and beyond with every project we have had, in making sure our needs are addressed. Would recognize them as a top channel partner and a leader in the industry."
- Ron Norys, Director of Networking CO-OP Financial Services
"CSG helped us search, analyze and negotiate favorable telecom agreements and successfully implement a new Enterprise WAN infrastructure utilizing the SD-WAN technology. They are very competent and knowledgeable, always willing to work with the provider we’ve selected on our behalf to benefit us."
- Romy Coronel, SCE
"Carrier Solutions Group helped our organization to negotiate favorable telecom agreements and to implement a new WAN infrastructure utilizing MPLS technology. Their ongoing support of our voice and data service has helped us to streamline our communications and reduce our overall expense."