The technology landscape continues to shift with the introduction of new devices, a growing remote and mobile workforce, and rising expectations from mobile employees. And while Bring Your Own Devices (BYOD) initiatives have traditionally been popular choices for companies because enterprises save money on device procurement and monthly service charges, BYOD can also make ongoing […]
When it comes to team collaboration tools in the workplace, efficiency is the name of the game in today’s hurry-up, always-on digital world. That’s probably why over the past several year’s team collaboration tools have become a bigger part of Unified Communication (UC) applications. Collaboration tools offer dynamic, distributed teams the ability to improve the […]
While the public cloud has gotten a lot of attention over the last several years, many believe the private and hybrid cloud computing markets are best positioned to take over the top spot. Hybrid cloud computing environments use a mix of on-premises and cloud services (both public and private cloud instances), with orchestration between the […]
Data center sprawl can happen easier than you think. Without realizing it, you may be paying for more data center space and facilities than necessary to run your company’s mission-critical applications, storage, and backup systems. That’s because over the years your company has probably acquired numerous point solutions from multiple vendors, each with its licensing […]
We’ve long understood that making customer service a priority is a critical step to establishing a company’s brand credibility. In an increasingly competitive market with more discerning customers, buyers are expecting more from brands when it comes to customer support, convenience, and problem resolution. A recent customer engagement survey shows that 96% of people report […]
