Author: Liane Donati

Prioritizing Customer Experience

Posted by on December 05th, 2019 in Blog Posts, Customer Experience

In a business rife with competition, providing customers with an excellent experience allows your company to stand out from the crowd. Customer experience encompasses all of the various interactions that a customer has with your company – from products and services to in-person interactions to online communication – as well as customers’ views or feelings […]

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Are You Really Prepared for a Disaster?

Posted by on November 07th, 2019 in Blog Posts, Disaster Recovery, Network Services

Think about it – if your company lost some or all of its data due to disaster, could you continue ‘normal’ business operations? If your inventory information, manufacturing processes, or contractual data even partially disappeared would you still be able to bill customers, pay your vendors, or continue product development? If that information resides in […]

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How is SDN Different Than a Traditional Network?

Posted by on September 05th, 2019 in Blog Posts, Network Services, SDN

Today’s top IT leaders know that their organization is only as successful and efficient as their least agile IT component. For many businesses today, that’s their enterprise network. That’s because the network is being asked to do more and more, and perform in ways it wasn’t designed to do. For example, cloud computing is no […]

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What’s Elevating IoT and How Does That Apply to Your Business?

Posted by on July 09th, 2019 in Blog Posts, IoT, Mobility

The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many exciting and significant ways. In doing so, companies−large and are small− will become digital businesses with new business models that are more efficient and revenue-ripe. […]

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Building a Plan for Identity Management

Identity and access management (IAM) should be at the heart of any organization’s cybersecurity strategy. It’s an essential component in supporting the delivery and security of digital services and assets, including access to data, applications, and other enterprise resources, such as servers, network appliances, and database systems. Getting IAM right reduces an organization’s risk of […]

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"We absolutely LOVE working with CSG and feel we can trust her explicitly in all matters telecommunications. She is always there for us when we need any sort of guidance or support – whether it be vendor choices, carrier/circuit issues, communications and network infrastructure. That means a lot to Catalina Express – honesty, integrity, and respect are essential in any relationship, working or otherwise."
- Jill Montgomery, Catalina Express
"What I appreciate about Carrier Solutions is the holistic approach of understanding our entire phone needs, then matching the best carrier for those needs, and then helping us execute and integrate the system into our offices! Liane was extremely patient, over communicated every step of the way, and helped us with several issues that we could not have anticipated. All of this was done in the most professional manner. It is hard to find business partners that a small businesses can rely upon, and Carrier Solutions exceeded our expectations."
- Kelly Marks, Zeppos Law Group
Over the years, Carrier Solutions has been our trusted resource for all our data/telecom needs. Their depth of expertise and excellent customer service has made us a client for life.
- Ken Hodges, Western National Group
"Very pleased with the relationship CO-OP has with Carrier Solutions and Linda Gattis. Linda and the Carrier Solutions team have gone above and beyond with every project we have had, in making sure our needs are addressed. Would recognize them as a top channel partner and a leader in the industry."
- Ron Norys, Director of Networking CO-OP Financial Services
"CSG helped us search, analyze and negotiate favorable telecom agreements and successfully implement a new Enterprise WAN infrastructure utilizing the SD-WAN technology. They are very competent and knowledgeable, always willing to work with the provider we’ve selected on our behalf to benefit us."
- Romy Coronel, SCE
"Carrier Solutions Group helped our organization to negotiate favorable telecom agreements and to implement a new WAN infrastructure utilizing MPLS technology. Their ongoing support of our voice and data service has helped us to streamline our communications and reduce our overall expense."