In a business rife with competition, providing customers with an excellent experience allows your company to stand out from the crowd. Customer experience encompasses all of the various interactions that a customer has with your company – from products and services to in-person interactions to online communication – as well as customers’ views or feelings […]
Think about it – if your company lost some or all of its data due to disaster, could you continue ‘normal’ business operations? If your inventory information, manufacturing processes, or contractual data even partially disappeared would you still be able to bill customers, pay your vendors, or continue product development? If that information resides in […]
Today’s top IT leaders know that their organization is only as successful and efficient as their least agile IT component. For many businesses today, that’s their enterprise network. That’s because the network is being asked to do more and more, and perform in ways it wasn’t designed to do. For example, cloud computing is no […]
The forces behind the rise of the Internet of Things (IoT) are no doubt powerful and transformative. New protocols, services, and systems will support the emerging IoT economy in many exciting and significant ways. In doing so, companies−large and are small− will become digital businesses with new business models that are more efficient and revenue-ripe. […]
Identity and access management (IAM) should be at the heart of any organization’s cybersecurity strategy. It’s an essential component in supporting the delivery and security of digital services and assets, including access to data, applications, and other enterprise resources, such as servers, network appliances, and database systems. Getting IAM right reduces an organization’s risk of […]
